SMS CONSENT & OPT-IN
How HaulOS, operated by Fast Tracking Dispatching LLC, collects consent before sending text messages.
HOW OPT-IN WORKS
HaulOS is a fleet operations platform operated by Fast Tracking Dispatching LLC. Recipients are the drivers and freight brokers a fleet works with. There are three ways a recipient opts in, and every path ends the same way: the recipient replies YES from their own phone. Nobody else can opt them in, and no other message is sent until they do.
This is enforced in our database: the consent flag on a driver or broker record can only be set by our inbound SMS handler on receipt of the recipient's YES. It cannot be set from any dashboard or form. Consent is not a condition of employment, of any purchase, or of using the platform. The date and time of the YES reply is stored as a compliance record. Mobile numbers are never shared with third parties or used for marketing. Terms & Conditions · Privacy Policy
PATH 1 — WEB FORM (RECIPIENT SIGNS UP)
The recipient visits www.haulos.app/sms-signup, enters their fleet's 6-character code and their own mobile number, and checks a consent box that is unchecked by default. The box states the sender (HaulOS, operated by Fast Tracking Dispatching LLC), the message purpose, that frequency varies, that message and data rates may apply, and STOP/HELP instructions, with links to the Terms and Privacy Policy. Submitting sends the confirmation text in Step 2 below; their YES completes the opt-in.
PATH 2 — KEYWORD (RECIPIENT TEXTS US)
The recipient texts YES, JOIN, or START to their fleet's HaulOS number. If the number is on file with a fleet, they are opted in and receive the confirmation shown in Step 2. If it is not on file, they receive: "HaulOS: We don't have this number on file yet. Ask your dispatcher to add you in HaulOS, then text YES again. Reply STOP to opt out."
PATH 3 — OPERATOR REQUESTS, RECIPIENT CONFIRMS
A fleet operator may ask HaulOS to send a driver or broker the consent request. This is the control shown in the Add Driver / Add Broker form. Checking it does not opt the recipient in; it only sends the request in Step 2, and the recipient's YES is the consent.
Communication Consent
STEP 2 — CONFIRMATION TEXT AND YES (ALL PATHS)
From Path 1 or Path 3, the recipient receives exactly this message (fleet name varies):
"HaulOS (Fast Tracking Dispatching LLC): Acme Trucking uses HaulOS for load & dispatch texts. Reply YES to receive them. Msg frequency varies. Msg & data rates may apply. Reply STOP to opt out, HELP for help."
When they reply YES (or text it cold via Path 2), consent is recorded and they receive this confirmation:
"HaulOS: You are opted in to load & dispatch texts from Fast Tracking Dispatching LLC. Msg frequency varies. Msg & data rates may apply. Reply STOP to unsubscribe, HELP for help."
MESSAGES SENT AFTER OPT-IN
Only messages about freight the recipient is directly involved with. Examples:
"HaulOS: Load HL-1042 assigned to you. Detroit, MI → Dallas, TX. Pickup Jun 3 · Steel coils · 42,000 lbs. Reply CONFIRM to accept or DECLINE. Reply STOP to opt out."
"Got it — you're confirmed on load HL-1042. Text LOCATION <city> for updates, DELIVERED when done."
OPT-OUT / STOP INSTRUCTIONS
Recipients can opt out of SMS messages at any time by replying STOP to any message they receive. Upon receiving STOP, the system immediately updates their consent status and sends a confirmation:
"You have been unsubscribed from HaulOS messages and will no longer receive texts. Reply START to opt back in."
Recipients can also text HELP to receive support information:
"HaulOS: load and dispatch notifications from Fast Tracking Dispatching LLC. Msg & data rates may apply. Reply STOP to unsubscribe. Support: support@haulos.app"
Recipients who have opted out can re-subscribe at any time by texting START or YES.